Atlantis Dubai’s Dining Rewards Programme
Atlantis Dubai’s Dining Rewards Programme
Programme Rules
Benefits Rules
Birthday Vouchers:
During blackout dates, spend may be accumulated however discount tiers, birthday vouchers, pool & beach access vouchers and other offers will not be applicable.
- To redeem the birthday voucher, kindly inform the reservation team upon making the reservation.
- Table reservations should be done at least 1 week prior.
- Birthday vouchers can be redeemed directly in the voucher section in your membership app.
- Birthday vouchers appear 7 days before your birthday, and are valid for the 7 days prior, the day of and 7 days after your birthday.
- If you do not see your birthday voucher in this period, please contact us to update your date of birth prior to dining – else the voucher will not be redeemable within the outlet.
- Birthday vouchers cannot be transferred or exchanged for cash.
- Birthday vouchers cannot be redeemed during blackout dates (view blackout dates).
- Birthday vouchers cannot be used in conjunction with any other offers.
- Pool & Beach access can be redeemed directly in the voucher section in your membership app.
- Prior booking is mandatory to avail the offer.
- Access cannot be transferred or exchanged for cash.
- Access cannot be used during blackout dates (view blackout dates).
- Access is based on availability.
- Stay can be redeemed by emailing our team on theatlantiscircle@atlantisdubai.com.
- Prior booking is mandatory to avail the offer.
- Access cannot be transferred or exchanged for cash.
- Access cannot be used during blackout dates (view blackout dates).
- Access is based on availability.
During blackout dates, spend may be accumulated however discount tiers, birthday vouchers, pool & beach access vouchers and other offers will not be applicable.
- All UAE public holidays are considered as restaurant blackout dates. This includes New Year’s Day, Arafat Day, Eid Al-Fitr, Eid Al-Adha, Islamic New Year, Prophet’s Birthday, UAE National Day.
- Special celebrations are also considered blackout dates, including 14 February, Easter Weekend (Friday to Sunday), 24, 25, 31 December.
- To ensure spend accumulation, all F&B transactions at Atlantis Dubai must reflect the Atlantis Circle tier discount.
- Restaurant transactions that reflect the 'Atlantis The Royal Resident' discount will not be eligible for manual spend addition.
Dining Discount
- Discount and spend accumulation are applicable for up to 8 people including the member at a single transaction.
- Discount and spend accumulation can only be applied by presenting the unique QR code on The Atlantis Circle mobile app to the restaurant attendant at the time of dining. If the QR code is not presented while dining, the member will not be able to obtain the discount or the spend post the dining visit.
- Blue members are entitled to 15% off food and beverage, while Silver members are entitled to 20% off, Gold members are entitled to 25% off and Black members are entitled to 30% off.
- Discount and spend accumulation are not applicable on tobacco, shisha, mini bar food items, and in-room-dining charges.
- Discount is not applicable on set menus such as Ossiano Wave Tasting and Wine Pairing menu.
- Discount is not applicable on promotional menu items including but not limited to Happy Hour, Ladies Day, Nobu Lunch, Saffron Brunch, Bread Street Kitchen Wellington Wednesday, Bread Street Kitchen Sunday Roast, En Fuego All You Can Eat Tacos, En Fuego Thursday Ladies Night, En Fuego Fiesta Fridays, En Fuego Saturday Brunch, and En Fuego Rodizio Carnival, Jaleo La Feria Brunch, En Fuego Sunday Lunch, La Mar Pisco Brunch, Taste of La Mar, Dinner by Heston Blumenthal Sunday Roast, Dinner by Heston Blumenthal Discovery Menu, Ariana’s Persian Kitchen Rose Bar Mazzeh, Ariana’s Persian Kitchen Summer Persian Lunch, Milos Business Lunch, Cloud 22 Moonlight Sessions. Anything outside the usual a la carte offerings served in the restaurant doesn't qualify for cost reductions.
- In-house guests charging their dining bill to their room must first scan their QR code at the time of dining to receive their discount and then charge to their room.
- Discount cannot be used in conjunction with any other discount or voucher outside of The Atlantis Circle programme.
- For bookings in our private dining rooms and WHITE Beach, the minimum spend amount is the amount required after the discount is applied.
- Discount and spend accumulation are not applicable on any pool & beach entrance or cabanas at Atlantis Dubai.
- Discount and spend accumulation are not applicable on surfing, bowling and the arcade in Wavehouse.
- Blackout dates apply at times throughout the year, including but not limited to Valentine’s Day, Easter weekend, Eid Al Fitr & Al Adha weekends, Halloween weekend, UAE National Day, 24, 25 and 31 December.
- Discount and spend accumulation are not applicable on New Years Eve packages, as well as other packages offered throughout the year. Spend is only available when the member QR code is scanned and applied to a bill on the Point of Sale. All other restrictions still apply.
- Discount and spend accumulation are not applicable on third party kiosks and outlets – including but not limited to: Booba, Cold Stone Creamery, Starbucks (Avenues), Starbucks (Dolphin Bay), Yogurt Berry, Turkish Ice Cream, Churros Phase I, Churros Phase II, Island Way Sunshine Circle, Island Way Neptune, OJUJ, OJUJ Café, Tropical Sno, Cold Station, Island Treats, Nathan’s Hotdog, Chipstix (Sunshine Circle), Chipstix (Trident Tower), Cali-Poke (Sunshine Circle), Cali-Poke (Atlas Village), Pizza Cone, Yougugu, Bianco Italy, Bianco Italy Cart, House of Treats (Beach Kiosk), Gourmet Turkish Ice Cream (Poseidon Tower), Fruit Corner Turkish Ice Cream (Monorail).
- Tier discount is not applicable and spend is not accumulated for special events or non-F&B spend at Atlantis Dubai such as hotel stays or Aquaventure related spend.
- Discount and spend accumulation are not available on private and corporate events, weddings or group activities.
- Discount and spend accumulation are not applicable on Iftar at The Asateer Tent.
Mobile App
- To enjoy the benefits of The Atlantis Circle, guests must download The Atlantis Circle mobile application, available on the Apple App store and Google Play store and sign up as a member.
- The Atlantis Circle mobile application is compatible with iOS version 12.4 and above and Android version 8.0 and above.
- Members must be connected to WiFi or have a working internet connection to use the functions of The Atlantis Circle mobile application.
- Screenshots of the mobile app QR code will not be accepted when presenting to the server for the discount to be applied.
Tiers and Spend
- All members who sign up to The Atlantis Circle programme through the mobile app will commence as Blue members and start with 0 AED spend accumulated.
- The ‘Spend’ progress bar on the homepage of the mobile app shows members spend in their membership year and their percentage standing to reach the next tier.
- Members who reach a spend of 10,000 AED within a 12 month period will be upgraded to Silver tier status, members who spend 25,000 AED within a 12 month period will be upgraded to Gold tier status and members who spend 40,000 AED within a 12 month period will be upgraded to Black tier status.
- For any missing spend please email theatlantiscircle@atlantisdubai.com within 30 days of dining with a copy of the relevant dining receipt with the Atlantis Circle discount applied.
- If tier spends of 10,000 AED for Silver, 25,000 AED for Gold and 40,000 AED for Black are not maintained in 12 months of reaching the tier then the account will be downgraded to relevant tier spend level upon account review at the end of the tier period.
Membership Account
- Membership is currently restricted to UAE residents only.
- Only one account can be logged in at any given time.
- Deleting the mobile application or changing phone will result in the member being logged out.
- Members can log back into the mobile application by using their registered email address and PIN they have set.